ORDER TRACKING

We would be happy to assist you in tracking your order. Upon despatch of your purchase from our warehouse, an email containing a tracking number was sent to you. Please click on the tracking link provided in that email to monitor the progress of your shipment. Should you already have the tracking number and encounter any delays, do not hesitate to contact us for further assistance.

RETURNS

If you wish to return your Aus Home Basics item but are uncertain about our return policy and procedure, please click here for all the details.

ORDER FAULT

If you have received your delivery and there is an issue with the item or something is missing, please inform us. Kindly include your order number and attach a supporting image to enable us to resolve the issue for you as promptly as possible.

CONTACT US

hello@aushomebasics.com.au